Wednesday, April 16, 2008

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Thursday, April 10, 2008

Copywriting that sales letter – Basic Tips.

Be Creative, empathise, be persuasive, be informed, be accurate and be versatile.

When writing copy, it is important to relate to your reader.
They, after all, aren’t looking to be sold to. Instead, more than likely they found your sales letter through a bunch of others or on a search engine, and are looking for the answer to their problems. Your job is to show them that you’re a real person, who has that answer.

Demonstrate that you’re an individual – not a company or big name marketer that’s out for a quick buck. Use common language, write at a simple reading level, and use the word “I” frequently.

Share how you’ve benefited from using this product or service, and how they can as well. Take time to show your struggles, and how your product helps to solve their problem. Relate to your customers on a personal level.

Taking the time to personalise your letter isn’t just about peppering your customers name or location throughout the sales letter. Instead, its about showing them that you are an individual who cares about them and their success on a personal level. Doing so may take a little more time, but the profit you reap will be well worth the effort expended.

Top Tips

1. If you writing a Press Release remember the Golden Rules – Who, what, where, why and when?

2. We read differently online. 78% are headlines, captions and summaries and we read 25% slower on screen. So work relevant keywords into text and make headlines meaningful, use sub headlines and summarise page with bullets, numbering and quick links.

3. Useful link www.iabuk.com

Compliments: Gomer Williams (FCIM) of HML Marketing.

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Thursday, January 10, 2008

How much should I spend on marketing?

It’s the time year, if you haven’t already then you might want to start thinking about deciding on a marketing budget for your company. A common question I get asked is there a quick fix or a rule of thumb or even magic formula to setting a market budget. Unfortunately the answers No.

And here’s why if I might quote the bods from www.marketingprofs.com.

‘There is NOT a specific standard percentage. In fact, it would be a real mistake to utilize such a number if it existed. That’s because each category and each market and each situation is so different from others that an average is meaningless. The range is probably from 1% to 60%, or even more. It depends on the nature of the company, the industry, the company’s objectives, what competition is doing, what the marketing strategy is, what you include as a marketing expense, and a dozen other factors.’

Sourced courtesy of http://www.marketingprofs.com/ea/qst_question.asp?qstID=8601

What should you spend?

Although the average of the ones I’ve seen quoted I’d guess to be about 5% sales revenue. Although absolutely useless really, it will depend if you are B2B or B2C, type of product, lifecycle of product, market conditions, demographic and so on. Basically you need a marketing plan. If you do want to find out yours this post from our bods at www.marketingprofs.com is useful road map for you.

Using averages and other people’s percentages is plain wrong! To paraphrase mgoodman, what’s the average colour of clothing worn by Marketing Professionals? It’s probably a kind of sludge brown. Are you proposing to wear such an outfit tomorrow?

Even a comparison between two very similar companies is of no use, because their underlying strategies and tactics are utterly different.

Here’s a better way to arrive at your percentage. What are your company’s goals which marketing is able to influence. They might be set in terms of revenue, profit, margin, market share, new products (Yes, that’s marketing too) or the share price.

Next look at all the tools in the marketing mix and ask yourselves the difficult questions – If I do the following activities, what will their impact be on the company’s goals. How will they add to turnover, product sales, market share.

Next ask how you will measure the impacts and set up a plan which cascades the impact of your marketing and sales activities down through sales, revenue and profit. Do it on a spreadsheet for the next couple of years. It’s not a forecast. Its an aspiration which you want to achieve.

Then cost the activities and see how the cost of the activities impacts the bottom line over the 24 months. Most marketers take fright at this stage because if their forecasts of incremental sales resulting from marketing activities is not set in La-la land, the bottom line goes red (Negative or showing a loss to those who don’t use accountant-speak) for a considerable period of time. Then it rises and after x months, cumulative profits exceed the profits that would have accrued had you done nothing. At that point, your marketing activities are showing a positive return to the company.

Repeat the exercise based on larger and smaller marketing spends. Don’t forget the equations of supply and demand or the Laffer curve – revenues and profits from marketing spend are not in a linear relationship.

Then you’ll have some real life projections of what a range of % marketing spend, whether it’s a % of turnover, profits or projected turnover, could mean to the company. These are your percentages!

Pick the nicest looking one and ask the FD if, were it to work, would the company’s projected cash-flow be able to sustain the expenditure over the period in question. Also ask the FD what the impact would be if the revenue figures failed to match your projections. (Apart from the fact that you’d lose your job, that is!)

Then comes the hard bit. This is not a magic formula which by getting the figures right, it is going to happen. You and the sales team are going to have to make it happen. The projected spend and the projected sales, costs and profits then become the Marketing plan – with full P&L implications. If the company think that it is feasible, you’ve got to make it work, so once its accepted, you have to switch from strategic mode (Your strategy has been accepted) into tactical mode which starts with working out what everyone is going to be doing next Monday onwards. And Tuesday, Wednesday and every day until you hit your figures.

Then you start again!

Good luck

Steve Alker
Unimax Solutions

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Monday, December 17, 2007

Search Engine Habits

·        2 in 3 searches use 2-3 word searches.

·        200 million people search monthly on average in Europe . They perform 17 billion searches.

·        B2B users make up 7 Billion impressions.

Independent research by Nielsen//NetRatings, July 2007.

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Latest from Traditional Windows                                                                    November 2007


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Simon Tavinor

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Sunday, December 16, 2007

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Friday, September 28, 2007

Marketing Innovation Exhibition was a huge success

Gomer Williams (MCIM) of HML attended the recent Wales Marketing Innovation exhibition which welcomed 120 delegates, 16 speakers and 14 exhibitors. Richard Houdmont, Director for Wales (Chartered Institute of Marketing CIM), is discussing the possibility of a similar Forum in 2008 and is already planning the September 2008 conference for South Wales, on relationship marketing. Here’s some of what you missed:

Roger Pride: Wales – A Challenger Brand?

Mark Stuart: Do you know your tube from my space?

David Thorp: The impact of new and forthcoming legislation on marketers and marketing

Nick Fuller: An Introduction to Mobile Marketing

Bennett & Baldwin: How to be smarter with Google

Phil Williams: What’s new in e-mail

Antony Jones: Copy writing in the electronic age

Martin Evans: Privacy and the future of database/direct/relationship marketing

If you’d like to find out more on these subjects then visit CIM Wales http://www.cimcymru.co.uk/downloads.aspx

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Wednesday, July 18, 2007

Spend Advertising down to 15%

Survey conducted by MORI Marketing Trend Survey for The Chartered Institute of Marketing found by contrast, spend increased on online marketing by 3.6% and is rising.

So we decided to do a feature on eMail Marketing to help wet your appetite. So you may ask?

What are email campaigns?

Email campaigns provide custom email offers and newsletter designs. Then list management provides the email addresses to dispatch the campaign. These are usually a mixture of existing emails from your database and new targeted prospects or bought in lists. Finally, campaign sending, scheduled at a time that’s convenient for your customers and prospects. In addition to this, provision of an online report to measure the effectiveness of your email campaign is a real must.

What are the benefits of email marketing?

 1. Email Is Popular: Email is consistently rated as the most popular and most used application on the internet. Indeed, some people only use email and do not browse the internet at all! Email is the preferred primary means of business communication (ahead of telephone and postal mail). There are over 450 million email boxes worldwide, with the number rapidly increasing.

Email marketing is a $9.4 billion business in 2006.
(Source: Forrester Research, and Jupiter Communications)

2. Save Time and Money: No printing, no postage, no mail house charges. Traditional direct mail costs between £2 and £3 per recipient and can take over a month to complete. With email, the cost can be reduced to pennies per recipient and completed in days. It takes far less time to create and send an email compared to a traditional direct mail campaign. Overall, the return on investment of opt-in email is 40 times greater than direct mail.

3. Increased Sales: It’s not unusual for email campaigns to get 5%-15% response rates. The response rate of opt-in email is 50 times greater than banner ads and 5 times greater than direct mail.

4. Instant Results: Immediately after sending out your email campaign you can start seeing responses and orders. And you can time your campaigns to arrive on the best day of the week or month for maximum response. Instead of waiting weeks for responses and test results, you’ll have them in hours. 80% of responses to an email campaign will occur within 3 days (traditional direct mail takes weeks).

5. Measurable Results: Email campaigns are fully trackable. You can easily test which message generates the best response and alter your campaign accordingly.

6. Quicker To Create: In addition, you can even make money from your newsletter itself by selling ad space or by using a paid subscription model.

7. Personalisation and Targeting: Email allows your message to be personalised. Instead of “Dear Customer” you can address the recipient as “Dear Rachel” and send offers targeted to their preferences.

Find out more..
 

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How the web could work for you.

Does your company adopt a website by numbers approach, starting with the company background and directors’ biographies.

How about thinking of your customers as the primary focus. What do they want?

Research the user requirements, and set goals.
Who are they?
What they need?
Key reasons they visit your website?

Then you can identify what content to include and decide the key reasons they visit your website.

Principal mistakes companies make in designing their website:

Jam the home page – confuses and disappoints the visitor.

Text-heavy website – graphics and signposts will help visitors naivigate.

Combination of background and foreground colours – may meet the brand requirements but can the visitor see the navigation option?

All easily remedied at the planning stage.

So best of luck.

By Gomer Williams (HML Marketing Coordinator)

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Sunday, July 1, 2007

Social networking

Helping people stay in touch with friends online has become the latest battleground for media moguls.

The rise of Facebook, created by Harvard drop-out Mark Zuckerberg three years ago, is challenging the dominance of MySpace in the social networking market, which may go some way to explain why that site’s owner, Rupert Murdoch’s News Corp, has considered exchanging it for a 25% stake in online portal and search giant Yahoo!

But the allure of the internet advertising market for Mr Murdoch is not going to go away. PricewaterhouseCoopers will today publish its latest Global Entertainment and Media Market report. It shows that last year, online advertising worldwide grew 37.9% to $31.6bn, accounting for more than 7% of the total advertising market of $407bn. Globally the internet will remain the fastest growing advertising medium, with compound annual growth of 18.3% up to 2011. By that time the online advertising market will be worth $73bn, accounting for 14% of the global advertising market of $531bn. That’s still a lot to play for.

Read more..

By Richard Wray June 2007 (c) The Guardian
http://business.guardian.co.uk/story/0,,2107627,00.html

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